These terms govern your use of cellphoneforensics.ca (the "site") and any associated marketing materials. They do not govern a forensic engagement. Engagements are governed by a separate signed engagement letter, which always prevails in case of conflict. Where no engagement letter has been signed, no client relationship exists and nothing on this site constitutes legal, expert, or professional advice.
Submitting a contact form, downloading material, or corresponding by email does not create a forensic, attorney-client, or expert-witness relationship between you and Data Rescue Labs ("DRL"). An engagement is formed only upon mutual execution of an engagement letter that identifies scope, fees and the assigned examiner team.
You may view, link to and print pages from this site for personal, non-commercial reference and for the legitimate purpose of evaluating DRL services. You may not:
All text, graphics, logos, illustrations and the underlying source code are the property of Data Rescue Labs or its licensors and are protected by Canadian and international copyright law. The DRL name, logo and product names are trademarks of Data Rescue Labs.
Methodology descriptions on this site (intake, acquisition, analysis, reporting, testimony) describe our standard approach. The descriptions are public; the underlying procedures, tool configurations and validation data are confidential trade secrets and not licensed by site use.
Pricing displayed on the site is indicative and represents typical ranges for the most common engagement types. Final pricing is fixed in your engagement letter after diagnostic review.
For data recovery engagements, our standard policy is no data, no charge: if we cannot recover the data you requested, you pay nothing — no diagnostic fee, no return shipping fee. This applies only to data recovery and only to recoveries quoted before work begins; it does not apply to forensic, expert-witness, or incident-response engagements, which are billed for time and expertise regardless of outcome.
All engagements are confidential. We do not publish client names, case details, logos, or testimonials without written permission. Material handled during an engagement is privileged work product where applicable and is handled under the rules described in our Privacy Policy.
Forensic engagement outcomes depend on the condition of the evidence, the applicable legal framework and other factors outside our control. Nothing on this site is a guarantee of recovery success, court admissibility, examiner availability, or case outcome. Specific representations are made only in engagement letters and expert reports.
To the maximum extent permitted by law, DRL is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site, including loss of data or business interruption resulting from your reliance on site content. Liability arising from an actual engagement is governed by the engagement letter, not by these site terms.
The site may link to third-party sites for reference (regulators, standards bodies, professional associations). We do not control or endorse those sites and are not responsible for their content, policies, or practices.
We may update these terms at any time. Material changes will be posted here with an updated effective date. Continued use of the site after changes are posted constitutes acceptance.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Any dispute arising from these terms or from use of the site will be heard exclusively in the courts of Ontario, except where local consumer-protection laws require otherwise.
Data Rescue Labs
Email: info@datarescuelabs.com
Phone: 1 (416) 238-1232
