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For Individuals & Families

When it's personal.

Sometimes the matter doesn't involve a corporation or a litigation team — it's about your phone, your relationship, your family member who just passed, or a device you suspect has been compromised. We handle private matters with the same forensic rigor as corporate work and with discretion the courts ask for.

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Individuals
Services

What we do for private clients.

Most private engagements are one of these. If yours isn't, ask — we'll tell you up front whether it's something we can help with.

Phone data recovery

Deleted WhatsApp / Telegram / Signal recovery (where technically possible), photo recovery, contact recovery, browser history reconstruction. iPhone and Android. Free diagnostic before any work.

Spyware & stalkerware detection

Forensic scan for known surveillance tools (mSpy, FlexiSpy, Cocospy, Pegasus, Predator). Privacy-preserving — air-gapped analysis bench, no cloud upload, destruction on schedule.

Family law & custody matters

Deleted-message recovery, location-history reconstruction, parental-alienation evidence. We work with your family lawyer, or directly with you under privilege.

Deceased family member's data

Recovery of photos, contacts, messages and account access from a deceased loved one's phone or computer. Often requires probate documentation; we help you assemble what's needed.

Personal device security audit

For executives, journalists, abuse survivors, or anyone with a credible threat model. Comprehensive scan + hardening guidance.

Pre-divorce / custody preparation

Preserving evidence on a device before a confrontation. Discreet, legally-sound, available without notifying anyone else.

Common scenarios

Common situations we see.

Real matters we work in this audience segment. Not an exhaustive list — if your situation isn't here, ask.

01

My phone broke and I need my photos

Dropped phone, water damage, cracked screen, won't power on. Free diagnostic — we tell you what's recoverable before any charge. No data, no charge.

02

I think my partner installed spyware on my phone

We can scan it confidentially. Air-gapped analysis bench. No notifications to anyone. Privacy-preserving forensic exam with discreet reporting.

03

My ex deleted messages — can we recover them?

Often yes, especially if recent. Free intake to evaluate whether your specific matter is worth pursuing forensically.

04

My parent passed and I can't access their iPhone

We've helped families recover photos, contacts and messages from devices left without passwords. Probate documentation usually required.

05

I'm a journalist / activist / executive at risk

Targeted-surveillance threat models. We design compartmentalized device strategies (primary / travel / comms phone) and audit existing devices for compromise.

06

I need evidence for family court

Family lawyers in BC, Ontario, AB regularly engage us for digital evidence. Court-defensible, with chain of custody preserved from intake.

Engagement

How private engagement works.

The procurement and engagement model most often used by this audience. Custom arrangements available on request.

All private matters are NDA-first. Initial consult is free, by phone or encrypted email. If you want to proceed, we send a one-page engagement letter and intake instructions. Devices arrive by prepaid courier or in-person drop-off (Toronto / Mississauga area). Free diagnostic, fixed-quote recovery, no surprises.

Private client FAQ

Questions specific to this audience.

Will anyone know I called you?

No. Every engagement is NDA-first and privileged where possible. We don't publish case studies, client logos, or anything that could identify you. We don't talk to your family, your partner, your employer, or anyone else without your explicit written direction.

Communications are over encrypted channels (Signal, ProtonMail, or our own secure portal) by your preference.

Do I need a lawyer to engage you?

No. Individuals engage us directly for most private matters. Family law cases sometimes route through your family lawyer; we work either way. If your matter is likely to end up in court, we can suggest whether routing through counsel would help protect privilege.

What if you can't recover my data?

No data, no charge. Free diagnostic on every recovery intake. If we can't recover what you need, you pay nothing — no diagnostic fee, no return shipping. If we can, the quote we give you after diagnostic is the final price.

How discreet are you really?

Air-gapped analysis bench — no cloud, no telemetry. Forensic images destroyed on your specified timeline (30 / 90 / 365 days) with cryptographic erasure attestation. We've worked matters involving high-profile public figures, journalists, abuse survivors and executives — discretion is the practice, not a marketing claim.

Can I drop the device off in person?

Yes. Toronto / Mississauga area: in-person drop-off available by appointment. Rest of Canada: prepaid courier with tracked, insured shipping. We provide the packaging instructions and accept devices in tamper-evident bags or sealed envelopes.

What if the device belongs to someone else?

You need authority over it: you own it, you're a joint owner (a shared family device), or you have written consent from the owner. Children's devices: parental authority applies for minors under 16 in most provinces. Deceased person's device: probate documentation or estate-trustee authorization. We help you understand what's required before any work starts.

Open a case

Bring us your matter.

Tell us briefly what's happening — under privilege. A senior examiner will reply.

Secure intake Privileged
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